Refund policy

REFUND POLICY

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We have a strict refund and exchange policy, as we adhere to providing high-quality products and against to reselling the item/s again due to hygiene and contamination reasons. We recommend our customers to thoroughly review the item descriptions before purchase and we encourage our customers to contact us if you have any queries about a product. It is compulsory for our staff to carefully examine the product, packaging and any accompanying items to ensure the merchandise is not faulty and in excellent condition before shipping to our customers. If you have any questions about our products, please don’t hesitate to email us at info@besohair.com.au and we’ll be able to get back to you within 24 to 48 hours.